At Emafly LTD, we aim to deliver your order quickly, safely, and affordably. Below is a summary of how our shipping process works.

Shipping Locations: We currently ship to the UK, USA, EU, and selected international destinations. If your country is not listed at checkout, please contact us to confirm availability.

Processing Time: Orders are processed within 1–3 business days (excluding weekends and holidays). You will receive a confirmation email once your order has been shipped.

Estimated Delivery Times:

• UK: 7–10 business days
• USA & EU: 8–14 business days
• Other international: 9–18 business days (may vary by location)

Please note: Delivery times may vary due to customs delays, weather, or courier issues.

Shipping Costs: Shipping charges are calculated at checkout based on your location and order size. Free shipping may be offered during special promotions or for orders over a certain value.

Tracking: All orders come with tracking. Once shipped, you will receive a tracking link via email so you can monitor your delivery.

Customs & Duties: International customers are responsible for any customs fees, import taxes, or duties charged by your country’s authorities.

Delivery Issues: If your order is delayed, missing, or damaged, please contact us at hello@emafly.com within 7 days of the expected delivery date. We’ll do our best to resolve the issue promptly.